Terms and conditions

Room prices

Prices are per room per night based on 2 people sharing and includes breakfast.

Stay duration

It’s normally a minimum of 2 nights stay. At Bank Holiday weekends and Ebor Horse Racing festival it’s a minimum of 3 nights.

Sole occupancy

From Sunday to Thursday we offer a discount of £15 per night for sole occupancy of our rooms (subject to availability).

Payment

For online bookings a £25 non-refundable deposit will be taken immediately and the remaining amount  will be taken on departure  by card or by cash. For telephone bookings we just require card details to secure the booking and the full amount is taken on departure, We do not accept American Express.

Cancellation by you

Should you wish to cancel your reservation please notify us in writing prior to your visit.

For cancellations made up to 7 days prior to your arrival date there will be no charge.

For cancellations made within 7 days you will be liable for the first nights stay.

Within 48 hours or by failing to take up the booking without cancelling you will be liable for the full cost of the stay.

We strongly advise that you take out travel insurance.

Cancellation by us

Once we have confirmed your reservation we would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund any monies paid by you. Our liability would not extend beyond this refund.

Checking In

Check-in times are from 10am until 1pm and from 5pm until 7pm. We also offer a self check-in procedure which would need to be arranged prior to your visit.

Checking Out

You are requested to vacate your rooms by 10am on the day of departure. You may leave your bags at the B&B during the daytime and collect them later.

Car parking

We offer car permits free of charge to allow you to park your car outside or very near to our house. We cannot guarantee a parking space outside our house during very busy periods.

Damages, breakages and loss of keys

Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant. Lost keys will be charged for.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of their employment.

Smoking

We are a strictly a non smoking house for the benefit, comfort and safety of our guests.

Pets

With the exception of working dogs for disabled people our house does not accept pets.

Children

We accept children over 7 years old only.